Quality of the product and customer satisfaction are considered top priorities of the Group. Its commitment to quality is reflected in its endeavor in tea manufacturing from the bush to the cup. The flagship company is an ISO 9001:2000 certified company. To ensure the finest quality it does its best to maintain a rigid control over processing and manufacturing of tea. The quality policies are as follows:
- TO ACHIEVE THE BEST QUALITY, M. AHMED TEA & LANDS CO. LTD. HAS DETERMINED THE BEST POSSIBLE SELECTION OF HARVEST AND PROCESSING OF TEA.
- IT IS COMMITTED TO PROVIDE SERVICES AND PRODUCTS THAT MEET CUSTOMERS’ EXPECTATIONS.
- THE LONG TERM GOAL OF OUR COMPANY IS TO CONSTANTLY IMPROVE THE QUALITY OF OUR SERVICES AND PRODUCTS THROUGH AN ACTIVE PARTNERSHIP BETWEEN OUR CUSTOMERS AND EMPLOYEES.